/* SNO CRM — new SNO style tokens (research/new-sno-style-reference-2026-09-21.md §6; same as prototypes/crm) */
:root{
  --font:system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;
  --ease:cubic-bezier(.4,0,.6,1);
  --red:#c90000;--red-hover:#a80000;
  --text:#1f1f21;--text-2:#707075;--text-3:#88888d;
  --bg:#fff;--bg-grey:#f5f5f7;--line:rgba(29,29,31,.12);--field-line:rgba(29,29,31,.2);--field-line-focus:rgba(29,29,31,.6);
  --neutral-btn:rgba(210,210,215,.64);--neutral-btn-hover:rgba(223,223,227,.7);
  --r-field:12px;--r-card:20px;--r-pill:980px;
}
*{margin:0;padding:0;box-sizing:border-box}
body{font-family:var(--font);font-size:15px;line-height:1.48;letter-spacing:-.022em;color:var(--text);background:var(--bg);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;font-synthesis:none}
button,input,select,textarea{font-family:inherit;font-size:inherit;letter-spacing:inherit;color:inherit}
a{color:inherit;text-decoration:none}
:focus-visible{outline:2px solid rgba(29,29,31,.6);outline-offset:2px}
.bar{display:flex;align-items:center;gap:22px;height:56px;padding:0 22px;background:var(--bg-grey)}
.logo{font-weight:600}
.bar nav{display:flex;gap:18px}
.bar nav a{font-size:14px;opacity:.8;transition:opacity .32s var(--ease)}
.bar nav a:hover{opacity:1}
.sp{flex:1}
.me{font-size:13px;color:var(--text-2)}
.inline{display:inline}
.link{background:none;border:none;cursor:pointer;font-size:13px;font-weight:600}
.wrap{padding:22px}
.tools{display:flex;align-items:center;gap:14px;flex-wrap:wrap;margin-bottom:14px}
.tools h1{font-size:20px;font-weight:500;text-transform:uppercase}
.lbl{font-size:12px;font-weight:600;text-transform:uppercase;color:#6e6e73}
.btn{display:inline-flex;align-items:center;justify-content:center;height:36px;padding:0 16px;border:none;border-radius:var(--r-pill);background:var(--neutral-btn);font-size:14px;font-weight:500;cursor:pointer}
.btn.red{background:var(--red);color:#fff;opacity:.9}
.btn.red:hover{background:var(--red-hover);opacity:1}
.ctl{height:36px;padding:0 12px;border:.5px solid var(--field-line);border-radius:var(--r-field);background:#fff;font-size:14px;outline:none;width:100%}
.ctl:focus{border-color:var(--field-line-focus)}
.card{background:var(--bg-grey);border-radius:var(--r-card);padding:18px}
.f label{display:block;font-size:12px;color:var(--text-2);margin-bottom:4px}
.chk{display:inline-flex;align-items:center;gap:8px;font-size:14px;margin:4px 0 12px}
.err{color:var(--red);font-size:13px;font-weight:500}
.logrow{display:flex;align-items:center;gap:12px}
.login{display:flex;justify-content:center;padding:60px 0}
.login .card{width:100%;max-width:400px}
.login h1{font-size:22px;font-weight:600;margin-bottom:14px}
.login .f{margin-bottom:12px}
.login .note{font-size:13px;color:var(--text-2);margin:10px 0 0}
.login .note a{font-weight:600;color:var(--text)}
.login .note.ok{color:#1b7f3b;font-weight:600;margin:0 0 12px}
.pw{position:relative;display:block}
.pw .ctl{padding-right:44px}
.pw-eye{position:absolute;right:6px;top:50%;transform:translateY(-50%);width:32px;height:28px;border:none;background:none;color:var(--text-2);cursor:pointer;display:inline-flex;align-items:center;justify-content:center;border-radius:6px}
.pw-eye:hover{color:var(--text);background:rgba(29,29,31,.06)}
.tablewrap{background:var(--bg-grey);border-radius:var(--r-card);padding:6px 14px;overflow-x:auto}
table{border-collapse:collapse;width:100%;font-size:14px}
th{font-size:12px;font-weight:600;text-transform:uppercase;color:#6e6e73;text-align:left;padding:12px 8px;white-space:nowrap}
td{padding:11px 8px;border-top:.5px solid var(--line)}
td.name{font-weight:600}
td.empty{text-align:center;color:var(--text-2);padding:28px}
.chip{display:inline-block;padding:3px 10px;border-radius:var(--r-pill);background:rgba(29,29,31,.08);font-size:12px;font-weight:600}
.back{font-size:13px;font-weight:600;display:inline-block;margin-bottom:10px}
.lhead h1{font-size:26px;font-weight:600;line-height:1.2}
.lhead .sub{color:var(--text-2);margin-top:4px}
.facts{display:flex;flex-wrap:wrap;gap:10px 26px;margin-top:14px;align-items:center;font-size:14px}
.facts .lbl{margin-right:6px}
.lgrid{display:grid;grid-template-columns:minmax(380px,460px) 1fr;gap:22px;margin-top:22px;align-items:start}
.lgrid>*{min-width:0}
@media (max-width:1000px){.lgrid{grid-template-columns:1fr}}
.card h2{font-size:12px;font-weight:600;text-transform:uppercase;color:#6e6e73;margin-bottom:12px}
.card h2:not(:first-child){margin-top:22px}
dl.kv{display:grid;grid-template-columns:auto 1fr;gap:4px 14px;font-size:14px}
.sgrid{display:grid;grid-template-columns:repeat(auto-fit,minmax(330px,1fr));gap:22px;align-items:start}
.tools .ctl.time{width:auto;flex:0 0 170px}
.sgrid h2{font-size:12px;font-weight:600;text-transform:uppercase;color:#6e6e73;margin:18px 0 8px}
.sgrid h2:first-child{margin-top:0}
dl.kv.rep{grid-template-columns:1fr auto}
dl.kv.rep dd{font-weight:600;text-align:right}
.tools .sub{font-size:13px;color:var(--text-2)}
.none{font-size:14px;color:var(--text-3)}
.urow{display:flex;align-items:center;gap:14px;flex-wrap:wrap;padding:8px 0;border-top:.5px solid var(--line);font-size:14px}
.urow:first-of-type{border-top:none}
.urow .uemail{flex:1;min-width:200px}
.urow select.ctl{width:auto;min-width:150px}
.urow details.urm{flex-basis:auto}
.urow details.urm[open]{flex-basis:100%}
.urow details.urm summary{display:inline;cursor:pointer;list-style:none;color:var(--red)}
.urow details.urm summary::-webkit-details-marker{display:none}
.urow details.urm form{margin-top:8px}
.banner.keep{background:#fff6d6}
.banner code{font-size:15px;font-weight:600;background:#fff;padding:2px 8px;border-radius:6px}
.sub2{font-size:12px;color:var(--text-2);margin:8px 0 0}
.srow{display:flex;align-items:center;gap:10px;margin-top:8px;font-size:14px}
.srow .grow{flex:1;min-width:0}
.srow .ctl.num{width:76px;flex:0 0 76px}
.srow .ctl.grow{flex:1;width:auto}
.card .chk{display:flex;margin:6px 0}
.srow .day{width:44px;color:var(--text-2)}
.srow .ctl.time{width:auto;flex:0 0 120px}
dl.kv dt{color:var(--text-2)}
.tlwrap h2{font-size:12px;font-weight:600;text-transform:uppercase;color:#6e6e73;margin-bottom:6px}
.tl{display:flex;gap:12px;padding:10px 0;border-top:.5px solid var(--line)}
.tl:first-of-type{border-top:none}
.tl-b{flex:1;min-width:0;font-size:14px}
.tl.auto .tl-b{color:var(--text-2)}
.tl-w{font-size:12px;color:var(--text-3);margin-left:8px}
details summary{cursor:pointer;font-weight:600;font-size:13px;margin-top:4px}
details dl{margin-top:8px}
.logbox{margin-bottom:22px}
.logrow{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-top:10px}
.logrow .lbl{min-width:96px}
.logrow .ctl{flex:1;min-width:160px}
.logrow .ctl.price,.logrow .ctl.time{flex:0 0 150px}
.logrow textarea.ctl{height:auto;min-height:76px;padding:10px 12px;line-height:1.48;resize:vertical}
.pill{display:inline-flex;align-items:center;gap:6px;border:.5px solid rgba(29,29,31,.15);background:#fff;border-radius:20px;padding:6px 12px;font-size:14px;font-weight:500;cursor:pointer}
.pill:has(input:checked){background:var(--neutral-btn-hover);border-color:rgba(29,29,31,.2)}
.pill input{accent-color:#1f1f21}
.over{color:var(--red);font-weight:600}
.tl.logged .tl-b{color:var(--text)}
.tl-x{white-space:pre-wrap;margin-top:4px;overflow-wrap:anywhere}
.tl.struck .tl-b strong,.tl.struck .tl-x{text-decoration:line-through;color:var(--text-3)}
.tl-s{font-size:12px;color:var(--text-2);margin-top:4px}
.tl-acts{display:flex;gap:16px;margin-top:4px;flex-wrap:wrap}
.tl-acts details{flex:1 1 100%}
.tl-acts summary{display:inline;cursor:pointer;font-size:13px;font-weight:600;list-style:none;color:var(--text-2)}
.tl-acts summary::-webkit-details-marker{display:none}
.tl-acts form{display:flex;gap:8px;flex-wrap:wrap;margin:6px 0 4px}
.tl-acts form .ctl{flex:1;min-width:160px}
.tl-acts form textarea.ctl{height:auto;min-height:64px;padding:8px 12px;line-height:1.48;resize:vertical;flex-basis:100%}
.banner .inline{margin-left:12px}
.facts select.ctl.status{width:auto;height:26px;padding:0 28px 0 10px;font-size:12px;font-weight:600;border:none;border-radius:var(--r-pill);background-color:rgba(29,29,31,.08);background-position:right 9px center}
details.danger{margin-top:22px;font-size:13px;color:var(--text-2)}
details.danger summary{cursor:pointer;font-weight:600;color:var(--red)}
details.danger p{margin:8px 0}
.gh{font-size:12px;font-weight:600;text-transform:uppercase;color:#6e6e73;margin:22px 0 8px}
.gh span{margin-left:8px;color:var(--text-3)}
.colnone{font-size:13px;color:var(--text-3);margin:6px 4px}
.btn.line{background:#fff;border:.5px solid var(--field-line)}
.banner{background:var(--bg-grey);border-radius:var(--r-field);padding:10px 14px;margin-top:14px;font-size:14px}
.closebox{margin-top:10px}
.fgrid{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.f.wide{grid-column:1/-1}
.f label{display:block;font-size:12px;color:var(--text-2);margin-bottom:4px}
.f .ctl{width:100%}
.f.filled .ctl{border:1px solid #1f8a4c}
.ctl.unsaved{border-color:var(--red)}
select.ctl{appearance:none;-webkit-appearance:none;padding-right:32px;background:#fff url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='7' fill='none'%3E%3Cpath d='M1 1l5 5 5-5' stroke='%231d1d1f' stroke-width='1.6' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E") no-repeat right 12px center}
textarea.ctl{height:auto;min-height:76px;padding:10px 12px;line-height:1.48;resize:vertical}
.chk.tick{grid-column:1/-1;margin:0}
.count{font-size:14px;font-weight:600;color:var(--red)}
.escal{background:var(--red);color:#fff;padding:8px 22px;font-size:14px;font-weight:600;display:flex;align-items:center;gap:14px;flex-wrap:wrap}
.escal .ctl.escal-pick{flex:1 1 200px;min-width:0;max-width:560px;height:32px;color:var(--text);font-weight:500}
[hidden]{display:none!important}
.seg{display:inline-flex;background:rgba(29,29,31,.08);border-radius:20px;padding:3px}
.seg button,.seg a{display:inline-block;border:none;background:none;padding:7px 14px;border-radius:17px;font-size:13px;font-weight:500;color:#6e6e73;cursor:pointer}
.seg button.on,.seg a.on{background:#6e6e73;color:#f5f5f7}
.ctl.who{width:auto}
.board{display:grid;grid-auto-flow:column;grid-auto-columns:minmax(250px,1fr);gap:14px;overflow-x:auto;align-items:start}
.col{background:var(--bg-grey);border-radius:var(--r-card);padding:14px 12px}
.col h2{font-size:12px;font-weight:600;text-transform:uppercase;color:#6e6e73;margin:0 4px 10px;display:flex;justify-content:space-between}
.kcard{display:block;background:#fff;border-radius:var(--r-field);padding:12px;margin-top:8px}
.kc-top{display:flex;justify-content:space-between;align-items:center;gap:8px;font-weight:600}
.kc-sub{font-size:13px;color:var(--text-2);margin-top:2px}
.kc-fu{font-size:13px;margin-top:8px}
.kc-meta{font-size:12px;color:var(--text-3);margin-top:6px}
.score{display:inline-flex;align-items:center;justify-content:center;min-width:26px;height:26px;padding:0 6px;border-radius:13px;background:rgba(29,29,31,.9);color:#fff;font-size:13px;font-weight:600}
.seg .n{margin-left:6px;opacity:.8}
.ctl.q{width:240px}
.badge{display:inline-block;padding:2px 8px;border-radius:var(--r-pill);border:.5px solid rgba(29,29,31,.3);font-size:11px;font-weight:600;white-space:nowrap;margin-left:6px;vertical-align:middle}
.nw{white-space:nowrap}
td.name a{font-weight:600}
.banner a{font-weight:600}
/* Phones: the top bar wraps onto two rows and drops the signed-in email (Sign out stays); nothing runs off the right edge. */
@media (max-width:700px){.bar{flex-wrap:wrap;height:auto;padding:8px 16px;gap:10px 16px}.bar .me{display:none}.bar nav{gap:12px}.bar .btn{height:32px;padding:0 12px}.escal{padding:8px 16px}}